Frequently Asked Questions

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Virtual Event: Sept. 13 - 14, 2021

Frequently Asked Questions about the Marketing Artificial Intelligence Conference (MAICON)

General Conference

What are the conference dates?

Sept. 13-14, 2021

Where is the conference being held?

Virtually! Join us from the comfort of your home or office. 

What is the difference between the MAICON Live and MAICON All-Access conference passes?

The MAICON Live pass provides you access to all conference content and networking on Sept. 13-14, 2021, but you do not receive on-demand recordings or presentation slide decks post-event.

The All-Access pass includes both live and on-demand access to the content, as well as a 12-month membership to AI Academy for Marketers.

What is AI Academy for Marketers?

AI Academy for Marketers is an online education platform that helps you understand, pilot and scale artificial intelligence. MAICON All-Access conference passes include a 12-month membership to Academy. Within Academy, members receive:

  • On-demand access to all MAICON 21 keynotes and breakout sessions.
  • 25+ additional courses taught by top authors, marketers and entrepreneurs.
  • 5 certification courses, including: AI for Content Marketing 101, Ai and Data for Beginners, Intelligent Attribution Modeling for Marketers, Machine Learning 101 for Marketers and The Intelligently Automated Agency.
  • Private community access.
  • Monthly, live Ask Me Anything sessions with instructors.
  • AI tech showcase.
  • Podcast and webinar libraries.
  • Dozens of downloads.

Visit MarketingAcademy.ai for more information.


When will registration open?

Registration will open in spring 2021. Stay tuned for more details on pricing, and student, educator, nonprofit and team discounts. 

I am having technical difficulty registering. What do I do?

Please contact Ashlee Moehring at ashlee.moehring@maicon.ai.

Do I need to pre-register for sessions?

You do not need to pre-register for conference sessions. 

What payment methods to you accept for registration?

Credit card, check, and wire transfers are accepted.

Paying by check? Mail checks to Marketing Artificial Intelligence Institute at 812 Huron Road, Suite 780, Cleveland Ohio, 44115. Checks should be made out to the "Marketing Artificial Intelligence Institute."

Paying by wire? To pay via wire transfer, please contact Ashlee Moehring at ashlee.moehring@maicon.ai for instructions.

I need a copy of my receipt, who should I contact?

Please email Ashlee Moehring at ashlee.moehring@maicon.ai.

Do you have a template letter to justify the conference to my boss?

Yes. In the attached Word document, we help you make the case for attending MAICON. All you need to do is personalize the template, and send to your boss or management team. 

What is your cancellation policy?

The cancellation and refund policy are as follows:

May 5, 2021 - June 15, 2021 - 50% of your registration fee will be refunded.

June 16, 2021 - Sept. 13, 2021 - No refunds will be provided, but you may send a substitute in your place.

Can I send a substitute in my place if I can no longer attend?

Yes. To request a substitution, fill out this Google Form.

Speakers and Sponsors

I am a speaker and have questions about my participation. Who can help?

Please contact Ashlee Moehring at ashlee.moehring@maicon.ai.

I'd like to speak at the conference. Who can help?

Our open call for speakers closed in February 2021. However, we do have select spots still available and also regularly accept speaking submissions for our AI Academy for Marketers. Learn more here

I have questions regarding our sponsorship. Who do I contact?

Please contact Tamra Moroski at tamra.moroski@marketingaiinstitute.com.


Are there rules/restrictions on video or photography?

As a general rule, presentations are for the benefit of conference attendees and may not be recorded by attendees. Sharing photos from the conference is encouraged, but please do not disturb the production of a conference session.

Please note that by registering to attend the conference, you acknowledge and accept that you may appear in photos or videos published by show organizers, sponsors, speakers, or other attendees.

Can I view the presentation recordings post-event?

MAICON All-Access attendees will have access to all keynote and breakout session recordings post-event within our AI Academy for Marketers learning management system for a 12-month period. MAICON Live attendees will not have access to on-demand content, and will only be able to watch presentations as they air on Sept. 12 - 13, 2021.

Can I download the presentations after the show?

MAICON All-Access attendees will be able to download presentations within our AI Academy for Marketers learning management system post-event. MAICON Live attendees will be able to download the presentation within our event platform while the session is taking place, but will not have access to the download the presentation after the show.

Is there an attendee list?

We do not share attendee lists; however within the virtual event platform, you will be able to see who will be in attendance with you at the conference.

How do I get added to the Marketing Artificial Intelligence Institute newsletter/email list?

The Marketing AI Institute publishes exclusive content on AI news, trends, and resources from companies and thought leaders transforming how marketing works with artificial intelligence. It also includes regular spotlights on the companies and products using AI to drive innovation within the marketing industry. Subscribe to our newsletter here.