Frequently Asked Questions

Our 2022 event was held at the Huntington Convention Center of Cleveland in Cleveland, Ohio. 

Sign up for updates to get notified when our 2023 location is announced. 

Our main conference gives you access to our main conference sessions, keynotes, and evening networking opportunities.

The All-Access pass includes the main conference as described above, plus a pre-conference workshop.

MAICON + Academy gives you both a MAICON all-access pass as well as 12-month license to AI Academy for Marketers starting on your day of MAICON pass purchase. This will also include on-demand access to MAICON keynotes.  

AI Academy for Marketers is an online education platform that helps you understand, pilot, and scale artificial intelligence. MAICON All-Access conference passes will receive immediate access to Academy for 12 months.

Within Academy, members will receive on-demand access to MAICON main stage sessions, select content from past MAICON events, and our archives of 50+ online courses and webinars. 

Visit MarketingAcademy.ai for more information.

MAICON 2022 All-Access passholders should have already received access to AI Academy for Marketers. If you did not, please contact us. Access will expire on August 2, 2023. 

The below meals will be provided:

• Continental Breakfast
• Lunch

Dietary concerns will be addressed to the best of our ability. If you have any questions, please contact our registration manager, Ashlee Moehring.

The following evening events were hosted in 2022. Stay tuned for announcements on 2023 plans.

MAICON Meetup 

• Wednesday, August 3
• Time: 6:30 - 8:30 p.m. 
  
• Location: Collision Bend Brewing Company

Networking Happy Hour

• Thursday, August 4
• Time: 4:45 - 6:00 p.m. 
• Location: Huntington Convention Center of Cleveland

Business casual attire is appropriate for all functions.

Your health and safety are a priority for us. We have COVID-19 protocol in place and on our radar, and will continually monitor between now and our next event. Our requirements may change based on official government and local authority guidance and venue regulations. Updates will be posted here and distributed to our registrants and community. 

Yes, we will offer WiFi. The password will be provided onsite.

Hotels and discounted room rates will be shared as we get closer to the event. 

Yes. The Hilton Cleveland Downtown is attached.

No.

The Huntington Park Garage is connected to the Hilton Cleveland Downtown and the Convention Center. The garage has 1,200 attached parking spots.

There are also more than 5,000 walkable parking spaces surrounding the Convention Center provided by city surface lots and garages.

Use the Convention Center’s 3-D map to find all suitable parking options.

There is no designated location but Uber/Lyft are active in the Cleveland area.

Please contact Ashlee Moehring.

You do not need to pre-register for conference sessions. If you are attending a workshop, you do need to select your workshop at the time of registration.

Credit card, check, and wire transfers are accepted.

Paying by check? Mail checks to Marketing Artificial Intelligence Institute at 812 Huron Road, Suite 780, Cleveland Ohio, 44115. Checks should be made out to the "Marketing Artificial Intelligence Institute."

Paying by wire? To pay via wire transfer, please contact Ashlee Moehring for instructions.

Please contact Ashlee Moehring.

Yes. In the attached Word document, we help you make the case for attending MAICON. All you need to do is personalize the template, and send to your boss or management team. 

Visa invitations may be requested during the registration process. Invitation letters will be sent via email within 10 days of receiving payment in full. Visa letters will not be issued unless payment has been completed.

See below for our 2022 cancellation and refund policy:

September 14, 2021 - May 6, 2022 - 50% of your registration fee will be refunded, or 100% of your fee can be moved to another Marketing AI Institute program

Yes. To request a substitution, fill out this Google Form.

No.

Unfortunately, no. All conference attendees must stop by the registration counter to collect conference credentials.

Yes. We do have a limited number of discounted passes for qualified employees of nonprofits or educational institutions. To obtain the discount, nonprofits will need to provide a valid 501c3. Educational institutions will be required to send us an email from their .edu email address. Only one discounted pass will be extended per organization/institution. Please contact Ashlee Moehring for details.

Yes. Groups of four or more receive 10% off current pricing. Please register all participants at one time so the discount can be applied automatically.

Yes. We do have a limited number of press passes available for qualified individuals. Please email Cathy McPhillips for more details.

Please contact Ashlee Moehring.

Please submit this form if you would like to be considered as a speaker for a future MAICON event. 

Please contact Tamra Moroski.

MAICON + Academy attendees will have access to select session recordings post-event within our AI Academy for Marketers learning management system for a 12-month period. 

Other MAICON attendees will not have access to on-demand content, but are able to upgrade to MAICON + Academy at any time.

Yes. Instructions on how to download session presentations will be emailed post-conference to all attendees.

Live captioning is not available directly within AI Academy for Marketers, but it can be accessed easily via Chrome's live caption feature for any attendees that need this option. To turn on live captioning, follow these steps within Chrome's browser settings.

As a general rule, presentations are for the benefit of conference attendees and may not be recorded by attendees. Sharing photos from the conference is encouraged, but please do not disturb the production of a conference session.

Please note that by registering to attend the conference, you acknowledge and accept that you may appear in photos or videos published by show organizers, sponsors, speakers, or other attendees.

We do not share attendee lists; however, within the event app you can network with fellow attendees at the conference. 

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