Frequently Asked Questions

Please see below for a list of frequently asked questions. If your question is not on this list, please contact us here.

Content and Access

What benefits are included in the Membership?

Basic Members to Academy get access to:

• 25+ Courses organized by marketing categories.
• Ongoing access to new Courses and Certificates as they go live each quarter.
• Quick Take videos featuring simple answers to common AI questions and challenges.
• Private Community access to the AI Academy for Marketers Slack Group.
• Ask Me Anything Zoom sessions with Academy instructors.
• AI Tech Showcase library featuring product demos with leading marketing AI tech companies. 
• Marketing AI Show Podcast library with audio, video and transcripts for each episode.
• Webinar library, featuring recordings of all past monthly webinars
• Vendor discounts from select partners.
• Dozens of additional resources, including: slide decks, templates, worksheets and quizzes.
  
  

In addition to everything noted in the Basic package, All-Access Members also receive:

• 5 Certificates for completion of select deep-dive Courses. Certification Courses are intensive and interactive deep dives into core marketing AI topics. Certification Courses include video lessons, quizzes, downloadable resources and certificates for 100% Course completion. Most Certification Courses run 3 - 5 hours. Learn more.
• Marketing AI Conference (MAICON) 2021 sessions on-demand. MAICON will be held Sept. 13 - 14, 2021. Following the live virtual event, All-Access Academy members will be able to view all keynotes and breakout sessions on-demand. 

How long will I have access to the on-demand content? 

Annual members will have 12 months of on-demand access starting from the day you buy. Monthly members will get access to the content until your subscription is cancelled.

Where are Courses housed online? How do I login? 

Courses are housed in our learning management system, Thinkific. 

When you purchase an Academy membership, you will be prompted to create a Thinkific account or log into an existing account using a unique username and password. This account is populated with all available Academy content. Take a guided tour in this video. 

When will new content get added? Will I automatically get access as a Member? 

New content will be added on a rolling basis. All members will automatically get access to all new content as it’s added; there are no additional fees.

What do I have to do to earn a Course certification? 

Certificates are automatically generated upon Certification Course completion—i.e. finishing the on-demand lessons and associated quizzes. Your certificate will be available to view and share from within the Academy learning management system. 

What is the value of the certificates?

Certificates can help prove your knowledge and skills in specific AI disciplines to peers, employers and prospective employers. 

Can I integrate my certification with my LinkedIn profile?

Yes. Certificates can be shared directly to LinkedIn from the Academy interface.

Can I share my login with others on my team? What are the terms of use? 

Each registration is valid for a single user/license. Members are welcome to learn in a group setting, but additional seats are required for access to the private Slack Group or for individual logins to the on-demand content. Team licenses are available for $499/user/year.

Group buying/sharing of AI Academy for Marketers is not permitted. Marketing AI Institute retains the right to revoke access, without refund, for any Members who shares his/her unique login information with others without express written consent.

All provided materials are the intellectual property of Marketing AI Institute, protected by copyright law and other U.S. intellectual property laws. Members are not permitted to resell any elements of the program. You are consenting to these terms by submitting payment. 

I’m having technical difficulties accessing the content. Who should I contact? 

For technical assistance, please contact us here.

When will I get access to the Slack Group?

Details on how to join the Slack Group will be shared with you when you purchase an Academy Membership.

Is this content available anywhere else?

Our instructors do retain the rights to content they create, so some Courses may be available through other organizations as well. 

The following are exclusive to your Academy Membership: 

• Certificates for completion of select deep-dive Courses.
• Private Community access to the AI Academy for Marketers Slack Group.
• Ask Me Anything Zoom sessions with Academy instructors.
• AI Tech Showcase library featuring product demos with leading marketing AI tech companies. 
• Vendor discounts from select partners.
• Dozens of additional resources, including: slide decks, templates, worksheets and quizzes.

Registration and Pricing

Do you have a template letter to justify the expense to my boss? 

Yes. In the attached Word document, we help you make the case for the AI Academy for Marketers. All you need to do is personalize the template, and send it to your boss or management team.  

Is there a monthly payment option?

Yes. You can join AI Academy for Marketers for as low as $19/month. See our pricing page for details.

You can also purchase individual Certificate Courses for $499 each.

What payment methods do you accept? 

We accept all major credit cards via Stripe.

If you’d prefer to pay via check or wire transfer, please contact us here.

I need a copy of my receipt. Who should I contact? 

Please contact us here for support. 

Do you offer discounts for nonprofits, students and educators?

Yes. Nonprofits, students and educators all receive a 50% discount on all membership options. Contact us for details.

• Qualified nonprofit employees will need to provide a valid 501c3. 
• To receive a student/educator discount, you will be required to send us an email from your .edu email address. We will also verify status via LinkedIn. 

Do you offer a group discount?

Yes. We have Team packages (5+ users) available for $475/user/year. Additional discounts may be available for groups of 20 or more. Contact us for more information about Team programs.

I am having difficulty registering. Who should I contact?

Please contact us for support. 

I’d like a refund. What are your refund policies? 

We offer a 14-day money back guarantee on Academy Memberships from the time you are provided access to the content. There are no refunds on individual Certification Courses.

Do you offer a free trial? 

We do not offer a free trial at this time. However, we do offer a 14-day money-back guarantee (see above) on Memberships if for some reason you are unsatisfied with your purchase. 

Can I purchase just a single Course? 

Short Courses (30 - 60 minutes) are only available to Academy Members; they are not available for individual purchase. Certification Courses (3 - 5 hours), however, are available as standalone purchases for $499. 

How do I purchase an individual Course, without buying the Membership?

Certification Courses can be purchased directly from our Certificates page on the website here. 

I already bought a Certification Course. Can I upgrade to a Membership? 

Yes. If interested in upgrading your Certification Course purchase to a full Membership, please contact us for support. 

Will my Membership auto renew at the end of my payment term? 

Yes. All Membership purchases will be set to auto-renew every at the end of your payment term. However, you are able to cancel your Membership at any time prior to the date.

Other

Who owns and operates the Academy?

AI Academy for Marketers is owned and operated by Marketing AI Institute. The Institute’s mission is to educate modern marketers on the present and future potential of artificial intelligence, and connect them with AI-powered technologies that can drive marketing performance and transform their careers.

I’m interested in sponsoring the Academy. Who should I contact?

AI-powered marketing technology companies can request our Sponsorship Kit here to learn more about partnership opportunities with Marketing AI Institute, AI Academy for Marketers and the Marketing AI Conference (MAICON).

I’m interested in being an Instructor. How do I apply?

We release new content to our Academy members on a monthly basis. To be considered as an Academy instructor, please fill out this form, and we’ll be in touch with more information.

Do you have an affiliate program? 

Yes. If you’re interested in becoming an affiliate, please complete this form and we’ll be in touch with more information.