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The Future of Business Is AI, or Obsolete

With each advancement in AI, it's becoming more apparent that there will be 3 types of businesses in every industry: AI Native, AI Emergent and Obsolete.

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February 21, 2023

The Real Reason Microsoft’s New AI Chatbot Got Creepy

Microsoft released a chatbot that has started to display very creepy behavior. Here's what's going on.

February 28, 2022

How to Clone Your Best Sales Reps with Drift's Chatbot

Drift, a Revenue Acceleration Platform, uses AI to connect marketers and sales teams with sales-qualified leads in real-time using AI-powered chatbots.

February 7, 2022

The AI Chatbot That Doesn't Need Training to Personalize Conversations

ZeroShotBot is an AI chatbot that uses zero-shot learning, so you don't have to train it on new tasks. We interviewed the company to learn how.

December 14, 2021

How Conversational AI Can Improve Your Customer Relationships

Conversational AI is the future of companies connecting with their customers. This post shows you how.

November 22, 2021

Develop Your Business Case for Conversational AI

Be part of our December 9, 2021 webinar, Show Me the Money: Measuring the Impact of AI on Your Marketing & Sales Pipeline.

November 2, 2021

How to Align Marketing and Sales and Exceed Your Goals with Conversational AI

Join Drift and Marketing AI Institute for a webinar to discover how AI generates pipeline while helping your marketing and sales team meet their goals.

August 2, 2021

How to Use Conversational AI to Accelerate Revenue Growth for Your Company

An AI-powered chatbot can improve customer experiences at scale. Here's how.

July 15, 2021

You Won’t Believe What It Takes to Create a Voice Assistant’s Personality

AI-enabled voice assistants like Siri, Amazon Alexa, and Google Assistant are known to answer silly questions along with their proper functions. Learn about the teams developing these personalities.

July 12, 2021

How to Scale Brand Interactions with Conversational AI

Ada uses sophisticated conversational AI to help brands build better customer experiences at scale. Read this post to learn how.

April 28, 2021

How to Drive Faster Sales Without Hiring More Reps

The Ultimate Guide to Conversational Marketing is a jam-packed with expert tips on how to understand and deploy AI conversational marketing. Get it today.

April 20, 2021

An AI Tool That Helps You Qualify and Nurture Every Lead

Exceed.ai is an AI-powered sales assistant that automates lead nurturing at scale. Read this post to learn how.

April 20, 2021

How to Have Conversations with Leads and Customers at Scale Using AI

Drips uses AI to help marketers engage with more leads and customers. Read this post to learn how.

April 14, 2021

How Conversational AI Improves Your Lead Conversion Process

The road from MQL to SQL can be a long one, but this process can—and must—be sped up to increase your lead conversion rate. AI can help.

March 10, 2021

[The Marketing AI Show: Episode 7] How to Leverage Conversational AI to Accelerate Revenue

In a new podcast episode from the Marketing AI Show, explore how to use conversational marketing to drive pipeline that closes faster.

March 10, 2021

How AI Virtual Assistants Use Natural Language Understanding (NLU) for Chat and Email

To build and buy better virtual assistants, it's important to know how these AI-powered tools use natural language understanding (NLU) for chat and email.

February 16, 2021

How AI Chatbots Improve Customer Relationships

AI chatbots are one of the best sets of tools to improve customer relationships. Here's how.

January 20, 2021

[The Marketing AI Show: Episode 2] Microsoft Exec Covers Conversational AI

You can now listen to the first four episodes of The Marketing AI Show podcast on your favorite podcast app. Read this blog post for more on what to expect in episode two.

January 6, 2021

Use Cases for AI in Conversational Marketing

Conversational marketing comprises chatbots, email assistants and more. Learn how marketers are using artificial intelligence to enable their teams and customers today.

November 10, 2020

How AI Chatbots Accelerate Revenue and Shorten the Buying Cycle

Learn how marketers and sales leaders can use conversational marketing and AI chatbots to enhance buyer experiences and accelerate sales.

October 19, 2020

4 Conversational AI Metrics: How to Measure AI Chatbot Performance

AI-powered chat can accelerate revenue for your business. But how do you know if it’s effective? Start with these four performance metrics.

August 12, 2020

From Conversation to Conversion: Your Quickest Route to ROI [WEBINAR]

Want to discover why conversation is your quickest route to ROI? This free webinar is the answer.

June 30, 2020

Intelligent Assistants Are Key to Making the Most of Your Data

Being ranked first in search not only means more traffic, it also means being spoken out loud. That's why today's intelligent assistants are here to stay.

May 4, 2020

How to Qualify More Leads with AI

Insent uses AI to instantly connect you with prospects on your website through conversational marketing. We spoke with CEO Arjun Pillai to learn more.

March 12, 2020

AI for Conversational Marketing: What You Need to Know

There are some seriously impressive use cases for artificial intelligence in conversational marketing. Here’s what you need to know.

February 25, 2020

This AI Technology Can Help Siri Understand Your Business Better

We sat down with a senior product marketing manager at Yext, which helps businesses answer customers' questions about them online.

February 17, 2020

An Introduction to AI Chatbots

Are you curious about AI Chatbots? Do you wish you knew more about how they work, and ultimately help you grow faster? Take a look at this article.

December 12, 2019

How to Automatically Engage Leads with AI

Meera.ai is a conversational AI platform that helps brands engage with consumers at every buyer journey stage. We talked to the firm's CEO to learn more.

October 31, 2019

How to Use AI in Conversational Marketing

How can you use artificial intelligence to do better, more personalized conversational marketing? This post has the answer.

July 2, 2019

Intelligent Assistants Should Be Your New Coworker—and That's a Good Thing

Conversica CMO Rashmi Vittal says your next coworker is going to be powered by AI. Here’s why that’s a good thing.

May 22, 2018

AI-Powered Chatbots: The Intersection of Your Product and Your Customer

Today, we’re still in the early stages of consumer adoption of AI-powered chatbots, but tomorrow’s consumers are rapidly becoming steeped in chatbot interactions. What does this mean for your business and your customers’ journey?

April 6, 2018

Amazon's AI Chat is Going To Change Your World

“Alexa, let’s chat.” These words are powering a revolution poised to enmesh both consumers and businesses. Discover how it will affect your business.

September 21, 2017

HubSpot Acquires Motion AI So Marketers Can Build Their Own Chatbots

HubSpot just announced another artificial intelligence acquisition. Here’s what marketers need to know.